Chatbots

Build a ChatBot to Increase Social Media and Website Sales

Part 1: Doing a Market Research

  • Identify a Product: Choose a product that appeared on Shark Tank and is sold on both Amazon and the company’s website.
  • Market Analysis: Briefly analyze the product’s online sales channels and identify how a chatbot could improve customer interaction and sales.

Part 2: Choosing a No-Code Chatbot Tool

  • Research Tools: Look into no-code chatbot tools.
    • a. Chatfuel – A powerful tool for building chatbots for Facebook Messenger without coding.
    • b. ManyChat – Offers a visual builder for creating chatbots, primarily for Messenger.
    • c. Tars – A versatile platform for building chatbots for websites, WhatsApp, and more.
    • d. Botsify – A simple platform for creating AI chatbots for websites, Facebook Messenger, and other platforms.
    • e. Landbot – Specializes in creating conversational websites with chatbot functionalities.
    • f. MobileMonkey – Provides omnichannel chatbot solutions for SMS, Messenger, and more.
    • g. Intercom – Offers business messaging with chatbot features for customer support and engagement.
    • h. Drift – Focuses on conversational marketing and sales through chatbots.
    • i. Flow XO – A comprehensive platform for building chatbots for Messenger, Slack, SMS, and web.
    • j. Gupshup – Offers API-based chatbot development in addition to a no-code builder, supporting a wide range of messaging platforms.
  • Tool Selection: Pick one tool for your project. The tool could integrate with either the company’s website or within their social media channels. Write a couple sentences justifying your choice based on its features, ease of use, and suitability for the product.

Part 3: Chatbot Prototype

  • Design a Prototype: Using the selected tool, create a basic chatbot prototype that can guide customers through the purchasing process. Include a screenshots and/or a link to your prototype.
  • Implementation Overview: Outline how this chatbot could be integrated into the product’s sales strategy.

Part 4: Reflection

  • Reflect on the process of designing the chatbot and its potential impact on sales and customer engagement.

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